Covenant Systems

Privacy Policy

Covenant Systems AI LLC ("Covenant Systems," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website at covenantsystems.ai and our CPA Morning Briefing service (collectively, the "Service").

1. Information We Collect

Information You Provide Directly:

• Contact Information: When you submit a waitlist form or contact us, we collect your name, email address, phone number, firm name, job title, firm size, and any messages you provide.
• Account Information: If you subscribe to our Service, we collect billing information, payment details (processed securely through Stripe), and account preferences.
• Communications: When you email us or communicate with our team, we retain those communications to provide support and improve our Service.

Information Collected Automatically:

• Usage Data: We may collect information about how you access and use the Service, including your IP address, browser type, pages visited, time spent on pages, and referring URLs.
• Cookies: We may use cookies and similar tracking technologies to improve user experience. You can control cookie settings through your browser.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the CPA Morning Briefing service
• Respond to your inquiries and provide customer support
• Send you product updates, newsletters, and service-related communications (you may opt out at any time)
• Process payments and manage subscriptions
• Monitor and analyze usage trends to improve the Service
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations and enforce our Terms of Service

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We use trusted third-party service providers to help us operate our business (e.g., Formspree for form handling, Stripe for payment processing, Google Workspace for email and document management). These providers are contractually required to protect your data and use it only for the purposes we specify.
• Legal Compliance: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: If Covenant Systems is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. If you request deletion of your data, we will delete or anonymize it within 30 days, except where we are required to retain it for legal or regulatory reasons.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You may request access to or correction of your personal information by contacting us at hello@covenantsystems.ai.
• Deletion: You may request deletion of your personal information. We will honor such requests unless we have a legal obligation to retain the data.
• Opt-Out of Marketing: You may unsubscribe from marketing emails by clicking the "unsubscribe" link in any email we send, or by contacting us directly.
• Do Not Track: Our Service does not currently respond to "Do Not Track" signals, but we do not track you across third-party websites.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. International Users

Covenant Systems is based in North Carolina, United States. If you access our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Service, you consent to this transfer.

8. Children's Privacy

Our Service is intended for business users and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy and, where appropriate, by sending you an email notification. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Covenant Systems AI LLC
Email: hello@covenantsystems.ai
Website: covenantsystems.ai